Balancing Multiple Hats

Teaching Case Management Skills to Pre-Service Special Education Teachers

Authors

DOI:

https://doi.org/10.33043/uvha46n6mgx

Keywords:

Case manager, case management, practice-based learning, preservice teachers, special education

Abstract

Case management is one of the biggest contributors leading to burnout and turnover among novice special education teachers. One potential solution to help alleviate this problem is improving how case management is taught and practiced in teacher preparation programs utilizing practice-based learning opportunities. This practitioner article highlights how to replicate realistic scenarios and activities within preexisting special education courses to help practice the various skills of case management, including organizing due dates, communicating with parents, collaborating with IEP team members, planning when to collect data within your school day, prioritizing tasks, and solving unexpected problems. Each activity includes an example or template for practitioners and teaching tips to help effectively implement in different contexts.

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Author Biographies

Colleen Commisso, West Chester University

Dr. Commisso is an associate professor of special education at West Chester University and previously worked as a high school special education teacher in Pennsylvania. Her research interests include preparing pre-service teachers in the areas of behavior management, trauma informed education, and case management.

Brittany Severino, West Chester University

Dr. Severino is an assistant professor of special education at West Chester University and previously worked as a high school special education teacher in Pennsylvania. Her research interests include preparing pre-service teachers in the areas of case management, transition, and social and emotional learning in higher education.

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Published

05/18/2026

How to Cite

Commisso, C., & Severino, B. (2026). Balancing Multiple Hats: Teaching Case Management Skills to Pre-Service Special Education Teachers. Journal of Special Education Preparation. https://doi.org/10.33043/uvha46n6mgx

Issue

Section

Open Submission